> ## Documentation Index
> Fetch the complete documentation index at: https://docs.payreque.st/llms.txt
> Use this file to discover all available pages before exploring further.

# Linked Accounts

> Link separate PayRequest accounts and switch between businesses or personal pages without signing in again.

# Linked Accounts

Linked accounts let you move between separate PayRequest accounts without signing out. This is useful when you manage more than one business, or when you have both a business account and a personal PayRequest Page.

For example, one login session can give you access to:

* Your company account
* A second business with its own email address
* A personal account with its own `payrequest.me` handle

<Info>
  Linking accounts does not merge them. Each account keeps its own customers, products, invoices, payment providers, subscription, settings, and PayRequest Page.
</Info>

## Link an Existing Account

Both accounts must already exist before you can link them.

<Steps>
  <Step title="Open Linked accounts">
    Click your account name in the top-right corner of the PayRequest dashboard, then select **Linked accounts**.
  </Step>

  <Step title="Enter the other account's email address">
    Under **Link an existing account**, enter the email address used by the other PayRequest account and click **Send confirmation**.
  </Step>

  <Step title="Confirm by email">
    Open the confirmation email sent to the other account and click **Confirm account link**. The confirmation link expires after one hour.
  </Step>

  <Step title="Return to PayRequest">
    Sign in to any linked account. The account menu now includes **Switch account**.
  </Step>
</Steps>

<Warning>
  Only link accounts you personally own and trust. Access to one account in a linked group allows switching to the other accounts in that group.
</Warning>

## Switch Accounts

1. Click the current account name in the top-right corner.
2. Open **Switch account**.
3. Select the business or personal account you want to use.

PayRequest opens the selected account's dashboard. The account name and email shown in the menu help you confirm which account is currently active.

<Tip>
  Always check the active account before creating invoices, connecting a payment provider, changing settings, or publishing products.
</Tip>

## What Remains Separate

| Account data                                 | Shared after linking? |
| -------------------------------------------- | --------------------- |
| Customers and contacts                       | No                    |
| Products and orders                          | No                    |
| Invoices and transactions                    | No                    |
| Mollie, Stripe, PayPal, and bank connections | No                    |
| PayRequest plan and billing                  | No                    |
| Business details and tax settings            | No                    |
| PayRequest Page and handle                   | No                    |
| Login session for switching                  | Yes                   |

This means switching from a company account to a personal account also switches to that personal account's own products, payment connections, and `payrequest.me` page.

## Unlink an Account

1. Switch to an account that should remain in the linked group.
2. Open **Linked accounts** from the account menu.
3. Find the other account and click **Unlink**.
4. Confirm the action.

After unlinking, you must sign in separately to access that account again. No account data is deleted.

## Security

* The other account must confirm the initial link through its registered email address.
* Confirmation links expire after one hour.
* Both accounts receive a security notification after linking.
* Account switches are recorded in PayRequest's activity logs.
* Team members cannot link accounts or switch into a business owner's other accounts.
* PayRequest never links accounts automatically based on a matching name, company domain, customer record, or payment provider.

## Troubleshooting

<AccordionGroup>
  <Accordion title="I did not receive the confirmation email">
    Check the spam folder and confirm that you entered the email address of an existing PayRequest account. You can submit the request again to receive a new link; the previous link will stop working.
  </Accordion>

  <Accordion title="The confirmation link expired">
    Open **Linked accounts** and send a new confirmation. Each link remains valid for one hour.
  </Accordion>

  <Accordion title="The account is already part of another linked group">
    PayRequest does not automatically combine two existing account groups because that could grant unintended access. Unlink the account from its current group before linking it to a different group.
  </Accordion>

  <Accordion title="Can a team member use the account switcher?">
    No. Linked accounts are intended for an owner managing their own separate PayRequest accounts. Use [Team Management](/business-settings/team-management) to give colleagues controlled access to one business.
  </Accordion>
</AccordionGroup>

## Related Guides

<CardGroup cols={2}>
  <Card title="Business Details" icon="building-office" href="/business-settings/business-details">
    Configure the identity and tax information for each business account
  </Card>

  <Card title="Team Management" icon="user-group" href="/business-settings/team-management">
    Invite colleagues without linking your owner accounts
  </Card>
</CardGroup>