> ## Documentation Index
> Fetch the complete documentation index at: https://docs.payreque.st/llms.txt
> Use this file to discover all available pages before exploring further.

# Server care and SLA overview

> Review Hetzner and DigitalOcean inventory, record backup and update checks, and keep service agreements together.

Open [Server care & SLA](https://payrequest.app/apps/servers) as the business owner to review servers from your saved Hetzner Cloud and DigitalOcean inventory.

This overview records your maintenance checks. It does not run backups, install updates or verify that your service agreements have been met.

## Find servers that need attention

Choose **All**, **DigitalOcean** or **Hetzner**, then search by server name, IP address or provider. Enable **Attention required only** to focus on missing or overdue checks, stale inventory or inactive provider connections.

Provider summaries reflect your search. The attention filter narrows the server list. **In order** means the recorded checks and inventory meet the overview’s criteria; it is not an uptime or application-health guarantee.

If servers are missing, synchronize inventory using **Sync DigitalOcean** or **Sync Hetzner**, or open the provider app to check the connection. Wait at least 30 seconds before synchronizing the same provider again. Inventory timestamps show when a server was last seen, rather than continuous monitoring.

## Record a backup or update check

1. Open the server at the provider and do the relevant work. For backups, verify success, age and coverage. For updates, review required patches and restarts and verify services afterward.
2. Use **Settings** beside the relevant backup or update check to record the last successful date and supporting notes, then save.
3. To record today’s completed check quickly, select **Confirm** beside that check and confirm the date.

Confirming a check only records your confirmation. Perform the maintenance first. Both backup and update checks default to a seven-day interval. In **Settings**, set each interval from 1 to 365 days and save. A check becomes overdue when its interval is reached; an absent or invalid date is shown as not checked.

## Keep agreements and evidence

Use **Settings** to save SLA or service agreements and private evidence or notes for the server. Record useful references and outstanding work without passwords, tokens or other credentials.

Server care records do not change subscriptions, billing, server permissions or provider settings. Use the provider integration for operations and customer access:

* [Hetzner Cloud](https://docs.payreque.st/integrations/hetzner-cloud.md)
* [Services & integrations](https://docs.payreque.st/business-settings/app-store.md)


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