> ## Documentation Index
> Fetch the complete documentation index at: https://docs.payreque.st/llms.txt
> Use this file to discover all available pages before exploring further.

# Allocate a bank payment to invoices

> Review a received Ponto bank payment and assign it to one or more invoices for the same customer.

Use **Allocate to invoices** when money has already arrived through your connected bank account, but the correct invoices remain open. This is useful when a customer sends one combined payment for several invoices or an older receipt was booked without settling the invoices.

> [!NOTE]
>
> This records how received money pays invoices. It does not collect money, initiate a transfer or send another payment request. Bookkeeping status and invoice settlement are separate.

Looking for ledger postings, partial bank allocations, provider fees or quarter-end reports? See [Bookkeeping](https://docs.payreque.st/analytics-and-reporting/bookkeeping.md). Matching in that workspace does not change the original invoice payment status.

## Before you start

You need access to the relevant Ponto transactions and permission to edit invoices. Team members require invoice-editing permission.

* The receipt must be positive, no longer pending and have an execution date.
* Select open, positive invoices for **one customer in your own account**.
* The invoices must be dated on or before the bank payment date and use its currency.
* The selected invoice total must equal the received amount exactly. This flow does not allocate part of a receipt or accept a difference for fees or overpayment.
* Payments already linked elsewhere and invoices with other payment activity, credits or certain linked order/collection states require separate review.

Use the customer's payment specification or another reliable record to identify the invoices. A matching total or an invoice number in the bank description is not proof of which invoices the customer intended to pay.

## Review and confirm

1. Open [Ponto transactions](https://payrequest.app/ponto/transactions).
2. To find possible older matches, select **Invoice allocation review (all dates)**. This review filter shows candidates; it is not a complete list of every unallocated receipt. You can also open a relevant incoming transaction from the normal list.
3. Open the transaction and choose **Allocate to invoices**.
4. Enter an **Invoice number for this customer**, then choose **Load open invoices**. Check that the displayed customer is correct.
5. Select the invoices that the received payment actually covers and choose **Review allocation**.
6. Check the amount, currency, original payment date and every invoice number. Confirm **I verified that this payment covers these invoices**, then choose **Confirm allocation**.

For example, a received EUR 150 payment can settle two eligible EUR 100 and EUR 50 invoices for the same customer when the customer's specification confirms that grouping. PayRequest does not choose a subset of invoices for you.

## What confirmation changes

The reviewed invoices are marked paid using the original bank execution date. Their reminders are disabled and obsolete awaiting-bank-transfer instructions are cancelled. The allocation is recorded with the received payment; existing accounting notes are preserved.

**No customer email or payment request is sent.** Payment notifications and automatic service provisioning are not replayed. If an associated service needs an operational action, review it separately rather than assuming this bookkeeping action will perform it.

## If confirmation is blocked

| Message or situation | Next step |
| - | - |
| Total or currency does not match | Check the customer's specification. Do not select unrelated invoices to make the sum fit. |
| Receipt already linked | Review the existing allocation before attempting anything else. |
| Invoice has credits, payment activity or another incompatible state | Review its payment history and settle the discrepancy separately. |
| Invoice is missing | Check the customer, invoice status and date. The selection screen lists up to 200 eligible open invoices. |
| Preview expired or records changed | Load and review the allocation again. Previews expire after ten minutes. |
| Browser response is unclear | Check the transaction and invoices before retrying. The same confirmed operation cannot allocate the receipt twice. |

There is no undo step described in this flow. If an allocation appears incorrect, ask for a reviewed correction before editing payment records or marking invoices unpaid.

## Related guides

* [Automatic bank-transfer matching](https://docs.payreque.st/payment-processing/bank-transfer.md)
* [Connect and sync a bank account with Ponto](https://docs.payreque.st/payment-processing/bank-sync-ponto.md)
* [Create invoices](https://docs.payreque.st/invoices/creating-invoices.md)


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