> ## Documentation Index > Fetch the complete documentation index at: https://docs.payreque.st/llms.txt > Use this file to discover all available pages before exploring further. # Messages After Payment > Add a thank-you message, buyer instructions and an optional action button without creating a PDF # Messages After Payment Tell buyers what happens next with a message and an optional button, such as **Book your consultation** or **Open your resources**. You can add these instructions to a product without creating a separate thank-you PDF. The message accompanies your product's delivery method. A downloadable file, an external resource and a personally delivered service can each have their own next steps. ## Add a Message and Button **1. Open After payment** For an existing product, go to **Products**, edit the product and open the **After payment** tab. When creating a product in the full product wizard, find **After payment** on the **Review** step. **2. Write the buyer message** Enter a **Message for the buyer**. Explain what they receive, what they should do next and any agreed delivery timeframe. The limit is **5,000 characters**. Keep the public product description clear too: buyers should understand the offer before paying. **3. Add an optional action button** Enter **Button text (optional)** and a **Button link (HTTPS)**. Both fields are needed to show a button. Use a clear label such as **Book your consultation**, rather than **Click here**. Button text can contain up to **80 characters**; the link can contain up to **2,048 characters**. Use a public HTTPS address without a username or password in the URL. Leave both button fields empty for a message on its own. **4. Preview and save** Check **Buyer preview**, then save the product or finish creating it. The preview button does not open the destination. The purchase email uses the same message and button within your existing email branding. ## Where Buyers See the Message After confirmed payment, the message can appear: * On the payment confirmation page for the buyer who started checkout in that browser, or the signed-in customer who owns the purchase. * In the existing order confirmation or completion email, when that email is sent for a paid order. * In the customer's shop order details, and in **My downloads** on your Payment Page—even when personal delivery has no downloadable file. Your existing email settings still apply. Saving a message does not send an email or resend an earlier receipt. An ordinary public invoice link does not grant access to the private instructions. ## Choose How You Deliver For a digital product, choose the delivery method that matches the actual offer: | Delivery method | Use it for | What to provide | | - | - | - | | **File download** | Finished notes, books, templates or other files | Upload the actual files the buyer purchases. Add optional reading or setup instructions under **After payment**. | | **External link** | Resources hosted elsewhere | Add the HTTPS delivery link. Buyers receive it through the private download flow after payment. | | **Manual delivery** | Consultations, personalized material or work delivered later | No file is required. Use the buyer message to explain the next step, and manage delivery through the order. | > [!TIP] > > If you are selling a consultation, choose **Service**, or use **Manual delivery** for a digital product delivered personally. You do not need to upload a placeholder PDF just to say thank you. ## Example: A Study Consultation For a consultation arranged through an external booking page, an example message is: > Thank you for your purchase! Use the button below to choose your consultation time. Please have your course topics and questions ready for the session. Set the button text to **Book your consultation** and enter your own booking page's HTTPS URL. Only use this wording if it matches how you actually arrange appointments. If study notes are also included, explain how and when the buyer receives them. A thank-you message alone does not deliver those notes. > [!NOTE] > > An action button opens the destination when the buyer selects it. It does not automatically book an appointment, create an external account or grant access on another website. Configure any required access with that service separately. ## Messages and Delivery Status Showing the message does **not** mark an order as delivered. For personal delivery, open the paid order, review the customer's requirements and use the existing **Order delivery** controls to start work and mark the actual delivery complete. Messages and buttons for new orders are saved with the purchase. Later product edits do not change those saved instructions, and adding a message does not add it to historical orders that had no saved message. Subscription payments without an associated order use the product's current message. Private instructions are checked against the current purchase and access status. An unpaid or authorization-only payment does not unlock them. Refunds, chargebacks and access restrictions can prevent them from being shown again. An external service controls access to its own content; changing PayRequest's message does not revoke a link already received by a buyer. ## Related Guides > [card] [Creating Products](https://docs.payreque.st/products-and-pricing/creating-products.md) > > Set up services, digital products and personal delivery. > [card] [Digital Products](https://docs.payreque.st/products-and-pricing/digital-products.md) > > Prepare the actual files and configure secure downloads. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.