> ## Documentation Index
> Fetch the complete documentation index at: https://docs.payreque.st/llms.txt
> Use this file to discover all available pages before exploring further.

# Commissions

> Sell custom-scoped creative and freelance work with a starting price, not a fixed one

# Commissions

Commissions are for work where the final price depends on what the customer actually needs — illustrations, tattoo designs, custom development, and other bespoke creative or freelance work. Unlike a regular product, a commission is listed with a **starting price** and can be adjusted once you've discussed the details with the customer.

<Info>
  Commissions are a product type, so they show up in your existing product catalog and on your [PayRequest Page](/shop-and-checkout/sales-page-styling) — no separate setup required.
</Info>

## Overview

<CardGroup cols={2}>
  <Card title="Starting Price" icon="tag">
    The price you set is shown to customers as "From €X" — not a fixed, final amount
  </Card>

  <Card title="Commission Badge" icon="paintbrush">
    Listings are automatically marked with a pink "Commission" badge on your storefront
  </Card>

  <Card title="Typical Turnaround" icon="clock">
    Optionally show customers how long the work usually takes
  </Card>

  <Card title="Capped Platform Fee" icon="percent">
    A flat 2% fee, capped at €25, applies to commission sales — regardless of your plan
  </Card>
</CardGroup>

## How It Works

<Steps>
  <Step title="Create a Commission product">
    Go to **Products → New Product** and select **Commission** as the product type.
  </Step>

  <Step title="Set your starting price">
    Enter the **Starting Price** — the amount you'd typically charge for a simple version of the work. Customers will see this as "From €X".
  </Step>

  <Step title="Add turnaround (optional)">
    On the **Commission Details** step (or tab, when editing), add a **Typical turnaround** note like "5-7 business days" so customers know what to expect.
  </Step>

  <Step title="Publish and share">
    The commission appears on your PayRequest Page with a pink "Commission" badge, the "From €X" price, and your turnaround note underneath.
  </Step>

  <Step title="Scope the work after purchase">
    Once a customer buys, get in touch to confirm exactly what they need. If the final scope costs more than the starting price, send them a separate invoice for the difference.
  </Step>
</Steps>

## Setting Up a Commission Product

### Step 1: Create the Product

1. Navigate to **Products** → **New Product**
2. Select **Commission** as the product type
3. Fill in the product details:
   * **Name**: e.g., "Custom Character Illustration"
   * **Description**: What's included, your style, any usage rights
   * **Image**: A sample of your work

### Step 2: Set the Starting Price

The **Starting Price** field works like a normal price field, but it's labeled differently and displayed differently to customers:

| Where               | What customers see                                    |
| ------------------- | ----------------------------------------------------- |
| Storefront card     | `From €150`                                           |
| Product detail page | `From €150` next to the Commission badge              |
| Checkout            | The exact starting price, charged in full at purchase |

<Warning>
  Customers are charged the starting price shown at checkout — commissions don't pause payment for you to send a custom quote first. If the final work costs more once scoped, invoice the customer separately for the difference.
</Warning>

### Step 3: Add Commission Details

On the **Commission Details** step when creating (or the **Commission Details** tab when editing an existing commission product):

* A note explains that the price is shown as a starting price
* **Typical turnaround** *(optional)*: free text like "5-7 business days" or "2-3 weeks", shown under the price on your storefront and product page

## The Capped Commission Fee

Regular PayRequest transactions use your plan's fee (free plan: 2% per transaction, paid plans: 0%). Commission purchases work differently:

| Sale type                                          | Fee                                                                                              |
| -------------------------------------------------- | ------------------------------------------------------------------------------------------------ |
| Regular product, any plan                          | Your normal plan fee                                                                             |
| Commission product purchase                        | **2%, capped at €25** — regardless of plan                                                       |
| Cart with a mix of commission and regular products | Your normal plan fee (the capped rate only applies when every item in the order is a commission) |

<Tip>
  For higher-priced commissions, the €25 cap means you keep more of what you earn — a €2,000 commission is charged €25 in fees instead of the uncapped €40 it would cost as a regular product on the free plan.
</Tip>

## Customer Experience

On your PayRequest Page, a commission listing shows:

1. **Commission badge** — a pink badge distinguishing it from regular products
2. **"From €X" price** — signals the price can change based on scope
3. **Typical turnaround** — if you've set one, shown just below the price
4. **Standard checkout** — customers pay the starting price like any other product

## Use Cases

* **Illustrators & artists**: Character portraits, tattoo flash designs, book covers
* **Developers**: Custom integrations, one-off scripts, small feature builds
* **Writers**: Copywriting, ghostwriting, editing packages
* **Musicians & voice actors**: Custom tracks, jingles, voiceover work
* **Photographers**: Themed shoots, retouching packages

## Best Practices

<CardGroup cols={2}>
  <Card title="Price the Simple Version" icon="tag">
    Set your starting price for the simplest version of the work, not the average
  </Card>

  <Card title="Set Turnaround Expectations" icon="clock">
    Always fill in typical turnaround so customers know what they're waiting for
  </Card>

  <Card title="Follow Up Fast" icon="chat-bubble-left-right">
    Reach out to scope the work as soon as a commission is purchased
  </Card>

  <Card title="Invoice for Extras" icon="document-text">
    Use a separate invoice for anything beyond the starting price once scope is confirmed
  </Card>
</CardGroup>

## FAQ

<AccordionGroup>
  <Accordion title="Can I offer a fixed-price commission with no variation?">
    Yes — just treat the starting price as the final price and don't invoice for anything extra.
  </Accordion>

  <Accordion title="What if a customer wants a custom quote before paying anything?">
    Commissions charge the starting price at checkout. If you need to discuss scope and pricing before any payment happens, create a [Quote](/invoices/creating-invoices) instead and mark it as a commission to get the same capped 2%/€25 fee.
  </Accordion>

  <Accordion title="Does the capped fee apply to Stripe, Mollie, and PayPal?">
    Yes — the 2%-capped-at-€25 fee applies the same way across all connected payment providers.
  </Accordion>

  <Accordion title="Can I limit how many commissions I take on at once?">
    Not yet as a dedicated feature — for now, unpublish or archive the product once you're at capacity.
  </Accordion>
</AccordionGroup>

## Related Topics

<CardGroup cols={2}>
  <Card title="Creating Products" icon="box" href="/products-and-pricing/creating-products">
    Set up different product types
  </Card>

  <Card title="Booking Calendar" icon="calendar" href="/products-and-pricing/booking-calendar">
    Sell time-based appointments and services
  </Card>

  <Card title="PayRequest Page" icon="link" href="/shop-and-checkout/sales-page-styling">
    Your public storefront where commissions are listed
  </Card>

  <Card title="Setting Up Payment Providers" icon="credit-card" href="/payment-processing/setting-up-payment-providers">
    Connect Stripe, Mollie, or PayPal to accept commission payments
  </Card>
</CardGroup>
