Customer Portal Settings
The Settings page gives your customers control over their portal experience. Customers can choose their preferred theme, language, and which email notifications they receive. All changes are saved automatically.The Settings page is available at
/customer/settings on your shop (or custom domain). It’s accessible from the sidebar navigation in the customer portal.Appearance
Customers can choose how the portal looks with three theme options:
The theme applies instantly when selected — no page reload needed. The preference is saved to the customer’s account and persists across sessions and devices.
Language
Customers can choose their preferred language for the portal:
When a language is selected, the page refreshes to apply the new language immediately. The preference is stored in the customer’s account.
Notification Preferences
Customers can toggle individual email notification categories on or off. This gives them control over which emails they receive from your business.Invoice Notifications
Subscription Notifications
Order Notifications
All notification toggles are saved automatically when changed. A note at the bottom of the section confirms: “Changes are saved automatically.”
Good to know: When your customer opts out of a notification category (e.g. payment reminders), PayRequest automatically respects that preference when sending emails. You don’t need to configure anything extra.
Next Steps
Customer Portal
Overview of all customer portal features
Email Configuration
Configure your email templates and delivery settings