The Settings page gives your customers control over their portal experience. Customers can choose their preferred theme, language, and which email notifications they receive. All changes are saved automatically.
The Settings page is available at /customer/settings on your shop (or custom domain). It’s accessible from the sidebar navigation in the customer portal.
Customers can choose how the portal looks with three theme options:
Option
Behavior
System (default)
Follows the customer’s browser/OS dark mode preference
Light
Always uses light mode
Dark
Always uses dark mode
The theme applies instantly when selected — no page reload needed. The preference is saved to the customer’s account and persists across sessions and devices.
Default behavior: When no preference is set, the portal follows the customer’s system preference. This means customers who have dark mode enabled in their OS will automatically see the portal in dark mode.
All notification toggles are saved automatically when changed. A note at the bottom of the section confirms: “Changes are saved automatically.”
Good to know: When your customer opts out of a notification category (e.g. payment reminders), PayRequest automatically respects that preference when sending emails. You don’t need to configure anything extra.
