Set up your account and accept your first payment

PayRequest helps you create payment links, sell files, send invoices and manage subscriptions. Your payment provider processes the payment; creating a PayRequest account does not create an approved payment-provider account.

One setup flow

New accounts follow the standard onboarding flow: describe your goal, prepare payments, explicitly personalize your PayRequest Page and add a product when relevant. Older alternate onboarding URLs return to this flow. Saved answers and provider choices are retained.

Start with your goal

Tell us what you sell and what you want to automate. Describe your needs in at least three words and explain how you handle payments today. Your saved intake helps suggest a relevant next step; it does not connect a provider or activate a paid feature.

• Sharing payment links yourself? You do not need an API integration.
• Connecting your website or software? Describe what it should do automatically. API access requires an active Business plan.
• No payment provider yet? Select that option. Each provider makes its own eligibility and approval decisions.

Confirm your business details and choose the plan that fits your needs. Selecting a paid plan or opening checkout does not activate it. Your reported location does not confirm the legal country of your payment account.

Connect your payment provider

1. Confirm the country where your business or payment account is legally registered using Confirm account country. A detected location is only a suggestion.
2. Choose an available provider. If you selected Stripe, Mollie or PayPal earlier, your saved choice appears first with a direct Connect button.
3. Sign in with that provider, authorize the connection and complete any verification it requires.
4. Return to PayRequest and use Check Status. Continue when your payment setup is ready.

The options shown depend on your confirmed account country and provider availability. Changing the country requires confirmation again. More about payment providers.

Payment connection not complete

Use the message in onboarding to find your next step: Click I’m stuck to open your email app with your account number, provider and connection status already included. Add a sentence explaining where you stopped, review the message and send it. Opening the button does not send an email automatically. If your email app does not open, email info@payrequest.io with the same details. Do not send passwords, API keys, verification codes or identity documents.

Request another payment provider

In the payment-provider step, use Missing your payment provider? to request Square, Paystack, Razorpay, Payfast or Payoneer. Choose My payment provider is not listed for another provider. Explain why you need it and which payment methods your customers use. Relevant saved intake text may be filled in for you; review it before clicking Submit Request. Your request is saved for review, and an existing open request for the same provider is reused. Buying a plan does not make an unsupported payment account eligible. Ask us about your options before upgrading solely to solve a provider limitation.

If you cannot connect your own provider

If Apply for PayRequest MoR is offered, you can submit your business and payment needs for individual review. Verification, agreements, available methods, fees and payouts depend on your situation and approval. Applying does not activate payments or finish onboarding. Do not include identity documents, bank details or API keys in the application.

Finish the setup shown for your account

Add business details when requested, review your currency and tax settings, and create your PayRequest Page. Check these details before sharing a link or sending an invoice. Your Page gives you a public address such as payrequest.me/yourhandle. Choose an available handle and add a recognizable name, description and photo or logo. You can personalize it further later. A product is optional for an amount-based payment link. If onboarding offers a first-product step, you can skip it and add products later. A skipped product step does not replace the payment-readiness requirement.

Take the next step for your business

Once your payment setup is ready, follow the action that matches your goal: Existing links and products remain available according to their status and your account access. You do not need to recreate them just because you return to onboarding.

Get help after signup

Your welcome email uses your saved goal and current setup to suggest a next step. You can reply directly for help. If you have already described your business, tell us where you stopped rather than repeating the whole explanation. For account, language or business-detail changes, use Settings. Manage your Page and products from their own screens. For a short list of setup tasks, see the initial setup checklist.

Setup reminders and unused accounts

You may receive a setup message if your account is eligible. Accounts with verifiable, entirely unused history can enter automatic cleanup after at least 30 days without activity. An account that has ever connected a provider or created business data is excluded. If you receive a deletion warning, sign in within 24 hours or reply to the notice to stop automatic cleanup; you do not need to connect a provider to keep the account.

Personalize your Page before finishing

After payment setup, review and explicitly save your Page title and available handle. The handle becomes your public address, such as payrequest.me/yourhandle. Review the avatar step too; uploading a photo or logo is optional. An existing generated handle alone does not complete this step. Use your own recognizable title and review any description before sharing the Page. If an avatar upload fails, resolve it or continue without an image before saving again. Complete the remaining steps shown for your account. A first product is optional where a skip action is offered; skipping it does not bypass payment readiness. Accounts that already completed onboarding are not required to repeat it.