Monthly Subscription Report 📊
Stay on top of your subscription business with automated monthly email reports delivered straight to your inbox. Get a comprehensive overview of your subscription performance, revenue trends, customer behavior, and actionable insights - all without lifting a finger.What Is the Monthly Subscription Report?
The Monthly Subscription Report is an automated email summary that provides a complete retrospective analysis of your subscription business performance. Every month, you’ll receive a beautifully designed email showcasing your key metrics, growth patterns, and areas that need attention.The report is sent on the 1st of each month at 8:00 AM, covering the previous month’s data. For example, on November 1st, you’ll receive insights for October.
What’s Included in Your Report
🎯 Business Overview
Get instant visibility into your subscription health with key metrics:- Active Subscriptions: Total number of paying subscribers at month-end
- New Subscriptions: Customers who started subscriptions during the month
- Reactivated Subscriptions: Customers who resumed paused or canceled subscriptions
- Cancelled Subscriptions: Customers who ended their subscriptions
- Total Revenue: Your Monthly Recurring Revenue (MRR) for the period
- Average Revenue Per User (ARPU): The average value of each subscription
📈 Growth Tracking
See at a glance whether you gained or lost subscribers, with clear percentage indicators showing business momentum.
💰 Revenue Insights
Understand exactly how much recurring revenue your subscriptions generated and what each customer is worth on average.
🔄 Renewals & Billing Performance
Monitor the health of your billing system with detailed renewal statistics:- Renewal Attempts: Total number of subscription renewals processed
- Successful Renewals: How many renewals completed successfully
- Success Rate: Percentage of successful renewals (with performance rating)
- Failed Payments: Number of renewal failures that need attention
A renewal success rate above 95% is excellent! If you’re seeing lower rates, the report will provide specific recommendations to improve payment success.
💳 Chargebacks & Refunds
Keep track of payment disputes and customer refunds:- Chargebacks: Number and total value of payment disputes from customers
- Refunds: Number and total value of refunds processed
- Total Impact: Combined financial impact on your business
- Smart Insights: Automatic warnings when chargeback rates exceed healthy levels
- ✅ No issues: Congratulations when you have zero chargebacks
- 👍 Under control: When impact is minimal (< €100)
- ⚠️ Monitor closely: When you should review patterns (€100-500)
- 🚨 Action required: When high volumes need immediate attention (> €500)
🏆 Top 5 Most Popular Subscriptions
Discover which subscription products are driving your business:- Product Rankings: Your five best-performing subscription offerings
- Active Subscriber Count: How many customers have each subscription
- Monthly Revenue: The recurring revenue generated by each product
- Focus marketing efforts on popular products
- Identify underperforming offerings
- Make informed pricing decisions
- Plan product development priorities
📈 Strategic Insights
Automatically calculated key performance indicators help you understand your business trajectory:Growth Metrics
- Growth Rate: How fast your subscriber base is expanding
- Churn Rate: Percentage of customers canceling subscriptions
- Payment Success Rate: Overall billing reliability
Performance Benchmarks
- Chargeback Rate: Percentage of renewals resulting in disputes
- Industry Comparisons: See how your metrics compare to healthy benchmarks
The report includes intelligent recommendations when metrics fall outside healthy ranges, helping you identify and address issues before they impact revenue.
Enabling Monthly Reports
Monthly Subscription Reports are controlled through your notification settings:- Navigate to Settings in your dashboard
- Click on the Notifications tab
- Scroll to the Subscriptions section
- Toggle “Monthly Subscription Report” to ON
You can enable or disable these reports at any time. Your setting will take effect for the next scheduled report.
Report Delivery Schedule
When You’ll Receive Reports
- Delivery Date: 1st of every month
- Delivery Time: 8:00 AM (local time)
- Reporting Period: Previous full calendar month
Example Timeline
| Report Date | Covers | Sent To |
|---|---|---|
| November 1, 8:00 AM | October 1-31 | Your registered email |
| December 1, 8:00 AM | November 1-30 | Your registered email |
| January 1, 8:00 AM | December 1-31 | Your registered email |
Reports are sent to your PayRequest account email address. Make sure to keep your email address up to date in your profile settings.
Making the Most of Your Reports
Monthly Review Ritual
Set aside 15 minutes at the start of each month to:- Review Growth Trends: Are you gaining or losing subscribers?
- Check Renewal Health: Is your billing system performing well?
- Address Failed Payments: Take action on subscriptions that need attention
- Analyze Product Performance: Double down on what’s working
- Monitor Financial Impact: Keep chargebacks and refunds in check
Strategic Planning
Use monthly reports for: 🎯 Goal Setting- Set subscriber growth targets based on trends
- Establish churn reduction goals
- Plan revenue milestones
- Compare month-over-month growth
- Track improvement in payment success rates
- Monitor the impact of business changes
- Identify which products to promote
- Spot patterns in customer cancellations
- Improve payment recovery strategies
- Predict future revenue based on active subscriptions
- Plan for seasonal subscription patterns
- Anticipate cash flow needs
Sharing with Your Team
Forward reports to stakeholders who need subscription insights:- Financial team for revenue forecasting
- Marketing team for campaign effectiveness
- Customer success team for retention focus
- Leadership for strategic decision-making
Understanding Your Data
What Counts in the Report
The monthly report includes:- Active Subscriptions: All subscriptions in “active” status on the last day of the month
- New Subscriptions: Subscriptions created during the reporting period
- Completed Renewals: Successful recurring payments processed
- Revenue: Only from successfully completed payments
Data Accuracy
- Real-Time Collection: Data is gathered throughout the month as events occur
- Final Snapshot: Reports reflect the complete month with no partial data
- Transaction-Based: All metrics calculated from actual payment transactions
- Multi-Currency Support: Amounts displayed in your configured currency
Frequently Asked Questions
What if I don't have any subscriptions?
What if I don't have any subscriptions?
You’ll still receive the report, but it will show zeros for subscription metrics. This is useful for tracking when you launch your subscription business and seeing your first metrics appear.
Can I receive reports for multiple businesses?
Can I receive reports for multiple businesses?
Each PayRequest account receives its own monthly report. If you manage multiple businesses, you’ll receive a separate report for each one.
Will I receive a report if I just signed up?
Will I receive a report if I just signed up?
Yes! You’ll receive your first report on the 1st of the month following your signup. The report will cover whatever data you have from the partial month.
Can I change the email address that receives reports?
Can I change the email address that receives reports?
Reports are sent to your primary account email. Update your email address in Settings → Personal to change where reports are delivered.
What if I miss a report?
What if I miss a report?
Reports are sent once per month. If you miss one, you can view your subscription data in your dashboard at any time by visiting Subscriptions and using the date filters.
Can I get reports more frequently?
Can I get reports more frequently?
Currently, reports are sent monthly to provide meaningful trend analysis. For real-time insights, use your Business Insights Dashboard which updates continuously.
Why did I receive a report about chargebacks?
Why did I receive a report about chargebacks?
The report automatically includes chargeback data when relevant. This helps you stay informed about payment disputes so you can take action to reduce them and protect your revenue.
What Makes These Reports Valuable
Automated Business Intelligence
Instead of manually compiling data from various sources, you get:- Time Savings: 15+ hours of manual reporting saved monthly
- Consistency: Same metrics tracked the same way every month
- Completeness: All relevant subscription data in one place
- Accessibility: Delivered to your inbox, no login required
Strategic Insights
The report doesn’t just show numbers - it provides context:- Performance Ratings: Know if your metrics are healthy or need attention
- Smart Recommendations: Get actionable advice when issues are detected
- Trend Analysis: Compare performance to identify patterns
- Benchmarking: Understand how your business compares to healthy standards
Proactive Problem Detection
Catch issues before they become serious:- Failed Payment Alerts: See exactly which subscriptions need follow-up
- Chargeback Warnings: Get notified when dispute rates are concerning
- Churn Monitoring: Track subscription cancellations month-over-month
- Revenue Tracking: Spot declining revenue trends early
Next Steps
📊 Insights Dashboard
View real-time subscription metrics in your dashboard for up-to-the-minute insights.
🔄 Managing Subscriptions
Learn how to manage the full subscription lifecycle to improve retention and reduce churn.
💳 Failed Payment Handling
Discover strategies to recover failed subscription payments and reduce involuntary churn.
🔔 Email Automations
Set up automated emails to improve customer communication and reduce payment failures.
Your Monthly Subscription Report is designed to make subscription management effortless. Enable it today and start receiving strategic insights delivered to your inbox automatically! 📊✨