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Creating Products

Create professional product listings with pricing, descriptions, and custom fields. Use AI to generate compelling product descriptions and product images instantly.

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Basic Product Setup

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Creating a New Product

  1. Navigate to Products in your dashboard
  2. Click New Product button
  3. Fill in the required information:
    • Product Name: Clear, descriptive name
    • Description: Detailed product information (or use AI to generate)
    • Price: Amount in EUR
    • Currency: EUR (default)

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Product Types

One-Time Products
  • Single purchase items
  • Physical or digital goods
  • Services or consultations
  • No recurring billing
Recurring Products (Subscriptions)
  • Enable Is Recurring toggle
  • Set Billing Interval: Daily, Weekly, Monthly, Yearly
  • Configure Interval Count: Charge every X intervals
  • Example: “Every 3 months” = Monthly interval with count of 3

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AI-Powered Content 🤖

Generate professional product descriptions and images with one click using AI.

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AI Descriptions

Generate compelling, sales-focused product descriptions instantly. How to Use:
  1. Enter Product Name: The AI uses your product name as context
  2. Click the ✨ AI Button: Located in the description editor toolbar
  3. Review & Edit: AI generates 2-3 sentences focusing on benefits
  4. Customize: Edit the generated text to match your brand voice
Features:
  • Benefit-Focused: Emphasizes what customers get, not just features
  • Professional Tone: Persuasive but authentic copywriting
  • Concise: 2-3 sentences for quick reading
  • Sales-Optimized: Highlights value proposition clearly
  • Fast Generation: Powered by GPT-4o-mini (usually 2-3 seconds)
Example: 
Input: "Business Email Hosting"

AI Generated:
Business Email Hosting provides professional email addresses
with your domain name, giving your business a credible and
trustworthy image. Enjoy reliable uptime, spam protection,
and easy management while keeping customer communications
secure and organized.

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AI Image Generation ✨

Generate professional product images using AI - no photography or design skills needed. How to Use:
  1. Enter Product Name: A descriptive name helps generate better images
  2. Add Description (optional): More context improves image relevance
  3. Click “Generate with AI”: Button with sparkles icon next to the product image
  4. Wait for Generation: Usually takes 15-30 seconds
  5. Image Saved Automatically: Displayed immediately in the product
Features:
  • Professional Quality: Modern e-commerce style with clean backgrounds
  • No Watermarks: Clean images ready for your shop
  • Automatic Upload: Saved directly to your product
  • High Resolution: 1024x1024px images
  • Powered by GPT Image: OpenAI’s latest image generation model
Best Practices:
  • Use descriptive product names (e.g., “Premium Leather Wallet” not just “Wallet”)
  • Add a description for more context and better results
  • Works great for digital products, services, and conceptual items
  • Physical product images are also generated professionally
During Onboarding: AI image generation is also available when creating your first product during the onboarding flow - perfect for getting started quickly!

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Best Practices for AI Content

For Best Results:
  • Use clear, descriptive product names
  • Include product type in the name (e.g., “Premium Hosting Plan” not just “Premium”)
  • Generate description first, then image for consistent context
  • Review and customize generated content for your brand voice
  • Add technical details manually after AI generation

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Advanced Product Settings

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Pricing Options

Setup Fees
  • One-time charge added to first payment
  • Perfect for onboarding or activation costs
  • Can have custom name (e.g., “Installation Fee”, “Borg”)
Quantity-Based Pricing
  • Allow customers to select quantity
  • Total = (Base Price + Add-ons) × Quantity
  • Useful for seat-based SaaS or multiple licenses
Custom Pricing
  • Override standard price when creating subscriptions
  • Add-ons markup not included when custom price is set
  • Custom price is the final amount

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Trial Periods

Configure free trials for recurring products:
  • Trial Days: Number of days customer can test for free
  • Trial Description: Explain what’s included in trial
  • Automatic Conversion: Billing starts automatically after trial ends

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Custom Fields

Collect additional information from customers:
  • Field Types: Text, email, URL, number, textarea, select, toggle
  • Markup Pricing: Add extra charges to specific options
  • Required/Optional: Control which fields are mandatory
  • Public/Dashboard Only: Control where fields appear
See Custom Fields Guide for detailed information.

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Order Creation Mode

Control when orders are created during checkout. This is especially useful for products with high abandonment rates. Orders at Checkout (Default)
  • Order created when customer starts checkout
  • Customer registration email sent immediately
  • Order confirmation email sent immediately
  • Order appears in dashboard even if payment fails
  • Standard behavior for most products
Paid-Only Orders
  • Order created only after successful payment
  • No emails sent until payment is confirmed
  • Reduces spam from abandoned checkouts
  • Cleaner order data (only paid orders)
  • Recommended for high-volume or lead-generation products
When to Use Paid-Only Orders: If you’re receiving many “Customer registered” and “New order” emails followed by “Order cancelled” notifications, switch to Paid-Only mode to reduce noise.
See Order Management for more details on how orders work.

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Product Visibility

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Public Products

  • Visible in your shop
  • Customers can browse and purchase
  • Shown in catalog and search results

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Private Products

  • Only accessible via direct link
  • Not shown in shop catalog
  • Perfect for custom quotes or special offers

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Product Images

Supported Formats: JPG, PNG, WebP Recommended Size: 1200x800px (3:2 ratio) File Size Limit: 5MB maximum

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Upload Your Own Image

  • Drag and drop or click to upload
  • Images are automatically optimized
  • Stored securely on our CDN

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Generate with AI

Don’t have product photos? Use AI to generate professional images:
  • Click “Generate with AI” button (sparkles icon)
  • AI creates a modern e-commerce style image
  • Based on your product name and description
  • See AI Image Generation for details

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Image Best Practices

  • Use high-quality product photography when available
  • AI-generated images work great for digital products and services
  • Show product in use when possible
  • Consistent style across all products
  • Optimize for web (compress images)

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SEO & Metadata

URL Slug
  • Auto-generated from product name
  • Can be customized for better SEO
  • Use hyphens, lowercase, no special characters
Meta Description
  • Uses product description by default
  • Keep under 160 characters for search results
  • Include key benefits and keywords

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Product Organization

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Categories & Tags

  • Organize products into logical groups
  • Use tags for filtering and search
  • Create collections for promotions
  • Tag-based automation for workflows

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Product Archiving

  • Archive instead of deleting products
  • Maintains data integrity for past orders
  • Can be restored if needed
  • Archived products hidden from shop

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Next Steps

Custom Fields

Add custom fields with markup pricing

Setup Fees

Configure one-time setup charges

Trial Periods

Set up free trial periods

Product Sharing

Share product links with QR codes

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Tips & Tricks

Quick Product Creation: Use AI to generate both descriptions and images while you configure pricing. This saves time and ensures consistent, professional content across all products.
AI Image Tip: For best results with AI-generated images, use descriptive product names like “Professional SEO Consulting Package” rather than generic names like “SEO Service”.
Pricing Changes: Modifying a product’s price doesn’t affect existing subscriptions. Existing customers continue paying their original price.
Subscription Products: Enable “Allow customers to manage subscriptions” to let customers pause, resume, or cancel their own subscriptions from the customer portal.