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Creating Products

Create professional product listings with pricing, descriptions, and custom fields. Use AI to generate compelling product descriptions and product images instantly.
Just want to sell a single file right now? PayRequest Upload skips this wizard entirely — drop a file, set a price, and get a link in seconds.

Basic Product Setup

Creating a New Product

  1. Navigate to Products in your dashboard
  2. Click New Product button
  3. Fill in the required information:
    • Product Name: Clear, descriptive name
    • Description: Detailed product information (or use AI to generate)
    • Price: Amount in EUR
    • Currency: EUR (default)

Product Types

One-Time Products
  • Single purchase items
  • Physical or digital goods
  • Services or consultations
  • No recurring billing
Recurring Products (Subscriptions)
  • Enable Is Recurring toggle
  • Set Billing Interval: Daily, Weekly, Monthly, Yearly
  • Configure Interval Count: Charge every X intervals
  • Example: “Every 3 months” = Monthly interval with count of 3
Security Deposit Products (Business plan)
  • Places a temporary authorization hold on the customer’s credit card
  • Amount is reserved but not charged until you capture it
  • Configure hold duration (1-28 days), partial capture, and deposit instructions
  • Credit card only — other payment methods are hidden automatically
  • Best for: Hotels, car rentals, equipment rentals, Airbnb deposits
  • See Security Deposits → for full documentation
Digital Products
  • Sell downloadable files (PDF, ZIP, EPUB) with automatic delivery
  • Customers receive secure, unique download links after payment
  • Configurable download limits and link expiry
  • See Digital Products → for full documentation
Pay to Unlock
  • Choose Pay to Unlock (Image), Pay to Unlock (Audio), or Pay to Unlock (Video)
  • Images get an irreversible blurred preview; audio and video get physically separate teaser files
  • Customers preview the content before paying, then receive the private original through a secure download link
  • See Pay to Unlock → for full documentation
AI Prompts
  • Sell a prompt written for ChatGPT, Midjourney, Claude, Suno, and other AI tools
  • Customers see a teaser you write yourself, then pay to unlock the full prompt with copy-to-clipboard
  • Optional listing on the PayRequest Marketplace under 10 AI Prompt categories
  • See AI Prompts → for full documentation
Commissions
  • For custom-scoped creative/freelance work (illustrations, tattoo designs, bespoke dev work)
  • Price is shown to customers as a starting price (“From €X”), with an optional typical turnaround note
  • Capped platform fee: 2%, capped at €25, regardless of your plan
  • See Commissions → for full documentation
Domain Products
  • Domain registration with automatic annual renewal subscriptions
  • Requires a configured provision provider (OpenProvider)
  • Customers search for available domains and select TLD
  • See your admin for domain provider setup

AI-Powered Content 🤖

Generate professional product descriptions and images with one click using AI.

AI Descriptions

Generate compelling, sales-focused product descriptions instantly. How to Use:
  1. Enter Product Name: The AI uses your product name as context
  2. Click the ✨ AI Button: Located in the description editor toolbar
  3. Review & Edit: AI generates 2-3 sentences focusing on benefits
  4. Customize: Edit the generated text to match your brand voice
Features:
  • Benefit-Focused: Emphasizes what customers get, not just features
  • Professional Tone: Persuasive but authentic copywriting
  • Concise: 2-3 sentences for quick reading
  • Sales-Optimized: Highlights value proposition clearly
  • Fast Generation: Powered by GPT-4o-mini (usually 2-3 seconds)
Example:

AI Image Generation ✨

Generate professional product images using AI - no photography or design skills needed. How to Use:
  1. Enter Product Name: A descriptive name helps generate better images
  2. Add Description (optional): More context improves image relevance
  3. Click “Generate with AI”: Button with sparkles icon next to the product image
  4. Wait for Generation: Usually takes 15-30 seconds
  5. Image Saved Automatically: Displayed immediately in the product
Features:
  • Professional Quality: Modern e-commerce style with clean backgrounds
  • No Watermarks: Clean images ready for your shop
  • Automatic Upload: Saved directly to your product
  • High Resolution: 1024x1024px images
  • Powered by GPT Image: OpenAI’s latest image generation model
Best Practices:
  • Use descriptive product names (e.g., “Premium Leather Wallet” not just “Wallet”)
  • Add a description for more context and better results
  • Works great for digital products, services, and conceptual items
  • Physical product images are also generated professionally
During Onboarding: AI image generation is also available when creating your first product during the onboarding flow - perfect for getting started quickly!

Best Practices for AI Content

For Best Results:
  • Use clear, descriptive product names
  • Include product type in the name (e.g., “Premium Hosting Plan” not just “Premium”)
  • Generate description first, then image for consistent context
  • Review and customize generated content for your brand voice
  • Add technical details manually after AI generation

Advanced Product Settings

Pricing Options

Setup Fees
  • One-time charge added to first payment
  • Perfect for onboarding or activation costs
  • Can have custom name (e.g., “Installation Fee”, “Borg”)
Quantity-Based Pricing
  • Allow customers to select quantity
  • Total = (Base Price + Add-ons) × Quantity
  • Useful for seat-based SaaS or multiple licenses
Custom Pricing
  • Override standard price when creating subscriptions
  • Add-ons markup not included when custom price is set
  • Custom price is the final amount

Trial Periods

Configure free trials for recurring products:
  • Trial Days: Number of days customer can test for free
  • Trial Description: Explain what’s included in trial
  • Automatic Conversion: Billing starts automatically after trial ends

Custom Fields

Collect additional information from customers:
  • Field Types: Text, email, URL, number, textarea, select, toggle
  • Markup Pricing: Add extra charges to specific options
  • Required/Optional: Control which fields are mandatory
  • Public/Dashboard Only: Control where fields appear
See Custom Fields Guide for detailed information.

Order Creation Mode

Control when orders are created during checkout. This is especially useful for products with high abandonment rates. Orders at Checkout (Default)
  • Order created when customer starts checkout
  • Customer registration email sent immediately
  • Order confirmation email sent immediately
  • Order appears in dashboard even if payment fails
  • Standard behavior for most products
Paid-Only Orders
  • Order created only after successful payment
  • No emails sent until payment is confirmed
  • Reduces spam from abandoned checkouts
  • Cleaner order data (only paid orders)
  • Recommended for high-volume or lead-generation products
When to Use Paid-Only Orders: If you’re receiving many “Customer registered” and “New order” emails followed by “Order cancelled” notifications, switch to Paid-Only mode to reduce noise.
See Order Management for more details on how orders work.

Product Visibility

Public Products

  • Visible in your shop
  • Customers can browse and purchase
  • Shown in catalog and search results

Private Products

  • Only accessible via direct link
  • Not shown in shop catalog
  • Perfect for custom quotes or special offers
Add up to 8 photos per product instead of just one. The first photo is automatically used as the cover everywhere your product appears — shop listings, product cards, and the Marketplace. It’s the same Product Images field as before, it just holds more than one photo now — there’s no separate “gallery” to manage.
Available for every product type except Pay to Unlock (Image) (the preview is generated automatically), Pay to Unlock (Audio), Pay to Unlock (Video), and AI Prompts. Those keep a single image because the image itself is generated or has one specific job.
Supported Formats: JPG, PNG, WebP, GIF File Size Limit: 2MB per photo when creating a product, 1MB per photo when editing — up to 8 photos total

Upload Your Own Photos

  • Drag and drop or click to upload — select multiple files at once
  • The first photo in the gallery is always the cover shown in listings
  • When editing an existing product, reorder photos with the arrow buttons or remove one with the × button
  • New photos added while editing are appended after your existing ones and saved when you click Save

Generate with AI

Don’t have product photos? Use AI to generate one:
  • Click “Generate with AI” button (sparkles icon)
  • AI creates a modern e-commerce style image and adds it as your new cover photo
  • Based on your product name and description
  • See AI Image Generation for details

What Customers See

Products with more than one photo show a carousel on your checkout page — customers click through with arrows or dots. Products with a single photo (or none) look exactly as before, so simple products stay uncluttered.

Image Best Practices

  • Use high-quality product photography when available
  • Show your product from multiple angles or in different contexts
  • Put your best, most representative shot first — it’s the one customers see in listings
  • AI-generated images work great for digital products and services
  • Consistent style across all photos in the gallery

SEO & Metadata

URL Slug
  • Auto-generated from product name
  • Can be customized for better SEO
  • Use hyphens, lowercase, no special characters
Meta Description
  • Uses product description by default
  • Keep under 160 characters for search results
  • Include key benefits and keywords

Product Organization

Categories & Tags

  • Organize products into logical groups
  • Use tags for filtering and search
  • Create collections for promotions
  • Tag-based automation for workflows

Product Archiving

  • Archive instead of deleting products
  • Maintains data integrity for past orders
  • Can be restored if needed
  • Archived products hidden from shop

Next Steps

Digital Products

Sell downloadable files with automatic delivery

Pay to Unlock

Sell photos and tracks behind a free preview

AI Prompts

Sell prompts for ChatGPT, Midjourney, Suno, and more

PayRequest Upload

Skip this wizard — drop a file and get a link in seconds

Custom Fields

Add custom fields with markup pricing

Product FAQs

Answer common questions directly on a product page

Setup Fees

Configure one-time setup charges

Product Sharing

Share product links with QR codes

Commissions

Sell custom-scoped creative and freelance work

Tips & Tricks

Quick Product Creation: Use AI to generate both descriptions and images while you configure pricing. This saves time and ensures consistent, professional content across all products.
AI Image Tip: For best results with AI-generated images, use descriptive product names like “Professional SEO Consulting Package” rather than generic names like “SEO Service”.
Pricing Changes: Modifying a product’s price doesn’t affect existing subscriptions. Existing customers continue paying their original price.
Subscription Products: Enable “Allow customers to manage subscriptions” to let customers pause, resume, or cancel their own subscriptions from the customer portal.