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Creating Products

Create professional product listings with pricing, descriptions, and custom fields. Use AI to generate compelling product descriptions instantly.

Basic Product Setup

Creating a New Product

  1. Navigate to Products in your dashboard
  2. Click New Product button
  3. Fill in the required information:
    • Product Name: Clear, descriptive name
    • Description: Detailed product information (or use AI to generate)
    • Price: Amount in EUR
    • Currency: EUR (default)

Product Types

One-Time Products
  • Single purchase items
  • Physical or digital goods
  • Services or consultations
  • No recurring billing
Recurring Products (Subscriptions)
  • Enable Is Recurring toggle
  • Set Billing Interval: Daily, Weekly, Monthly, Yearly
  • Configure Interval Count: Charge every X intervals
  • Example: “Every 3 months” = Monthly interval with count of 3

AI-Powered Descriptions 🤖

Generate professional, sales-focused product descriptions with one click.

How to Use AI Descriptions

  1. Enter Product Name: The AI uses your product name as context
  2. Click the ✨ Sparkles Icon: Located in the description editor toolbar
  3. Review & Edit: AI generates 2-3 sentences focusing on benefits
  4. Customize: Edit the generated text to match your brand voice

AI Description Features

  • Benefit-Focused: Emphasizes what customers get, not just features
  • Professional Tone: Persuasive but authentic copywriting
  • Concise: 2-3 sentences for quick reading
  • Sales-Optimized: Highlights value proposition clearly
  • Fast Generation: Powered by GPT-4o-mini (usually 2-3 seconds)

Best Practices

For Best AI Results:
  • Use clear, descriptive product names
  • Include product type in the name (e.g., “Premium Hosting Plan” not just “Premium”)
  • Generate first, then customize for your specific needs
  • Add technical details manually after AI generation
Example AI Output:
Input: "Business Email Hosting"

AI Generated:
Business Email Hosting provides professional email addresses
with your domain name, giving your business a credible and
trustworthy image. Enjoy reliable uptime, spam protection,
and easy management while keeping customer communications
secure and organized.

Advanced Product Settings

Pricing Options

Setup Fees
  • One-time charge added to first payment
  • Perfect for onboarding or activation costs
  • Can have custom name (e.g., “Installation Fee”, “Borg”)
Quantity-Based Pricing
  • Allow customers to select quantity
  • Total = (Base Price + Add-ons) × Quantity
  • Useful for seat-based SaaS or multiple licenses
Custom Pricing
  • Override standard price when creating subscriptions
  • Add-ons markup not included when custom price is set
  • Custom price is the final amount

Trial Periods

Configure free trials for recurring products:
  • Trial Days: Number of days customer can test for free
  • Trial Description: Explain what’s included in trial
  • Automatic Conversion: Billing starts automatically after trial ends

Custom Fields

Collect additional information from customers:
  • Field Types: Text, email, URL, number, textarea, select, toggle
  • Markup Pricing: Add extra charges to specific options
  • Required/Optional: Control which fields are mandatory
  • Public/Dashboard Only: Control where fields appear
See Custom Fields Guide for detailed information.

Product Visibility

Public Products

  • Visible in your shop
  • Customers can browse and purchase
  • Shown in catalog and search results

Private Products

  • Only accessible via direct link
  • Not shown in shop catalog
  • Perfect for custom quotes or special offers

Product Images

Supported Formats: JPG, PNG, WebP Recommended Size: 1200x800px (3:2 ratio) File Size Limit: 5MB maximum

Image Best Practices

  • Use high-quality product photography
  • Show product in use when possible
  • Consistent style across all products
  • Optimize for web (compress images)

SEO & Metadata

URL Slug
  • Auto-generated from product name
  • Can be customized for better SEO
  • Use hyphens, lowercase, no special characters
Meta Description
  • Uses product description by default
  • Keep under 160 characters for search results
  • Include key benefits and keywords

Product Organization

Categories & Tags

  • Organize products into logical groups
  • Use tags for filtering and search
  • Create collections for promotions
  • Tag-based automation for workflows

Product Archiving

  • Archive instead of deleting products
  • Maintains data integrity for past orders
  • Can be restored if needed
  • Archived products hidden from shop

Next Steps

Tips & Tricks

Quick Product Creation: Use AI to generate descriptions while you configure pricing. This saves time and ensures consistent, professional copy across all products.
Pricing Changes: Modifying a product’s price doesn’t affect existing subscriptions. Existing customers continue paying their original price.
Subscription Products: Enable “Allow customers to manage subscriptions” to let customers pause, resume, or cancel their own subscriptions from the customer portal.