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Linked Accounts

Linked accounts let you move between separate PayRequest accounts without signing out. This is useful when you manage more than one business, or when you have both a business account and a personal PayRequest Page. For example, one login session can give you access to:
  • Your company account
  • A second business with its own email address
  • A personal account with its own payrequest.me handle
Linking accounts does not merge them. Each account keeps its own customers, products, invoices, payment providers, subscription, settings, and PayRequest Page.
Both accounts must already exist before you can link them.
1

Open Linked accounts

Click your account name in the top-right corner of the PayRequest dashboard, then select Linked accounts.
2

Enter the other account's email address

Under Link an existing account, enter the email address used by the other PayRequest account and click Send confirmation.
3

Confirm by email

Open the confirmation email sent to the other account and click Confirm account link. The confirmation link expires after one hour.
4

Return to PayRequest

Sign in to any linked account. The account menu now includes Switch account.
Only link accounts you personally own and trust. Access to one account in a linked group allows switching to the other accounts in that group.

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Switch Accounts

  1. Click the current account name in the top-right corner.
  2. Open Switch account.
  3. Select the business or personal account you want to use.
PayRequest opens the selected account’s dashboard. The account name and email shown in the menu help you confirm which account is currently active.
Always check the active account before creating invoices, connecting a payment provider, changing settings, or publishing products.

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What Remains Separate

This means switching from a company account to a personal account also switches to that personal account’s own products, payment connections, and payrequest.me page.
  1. Switch to an account that should remain in the linked group.
  2. Open Linked accounts from the account menu.
  3. Find the other account and click Unlink.
  4. Confirm the action.
After unlinking, you must sign in separately to access that account again. No account data is deleted.

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Security

  • The other account must confirm the initial link through its registered email address.
  • Confirmation links expire after one hour.
  • Both accounts receive a security notification after linking.
  • Account switches are recorded in PayRequest’s activity logs.
  • Team members cannot link accounts or switch into a business owner’s other accounts.
  • PayRequest never links accounts automatically based on a matching name, company domain, customer record, or payment provider.

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Troubleshooting

Check the spam folder and confirm that you entered the email address of an existing PayRequest account. You can submit the request again to receive a new link; the previous link will stop working.
PayRequest does not automatically combine two existing account groups because that could grant unintended access. Unlink the account from its current group before linking it to a different group.
No. Linked accounts are intended for an owner managing their own separate PayRequest accounts. Use Team Management to give colleagues controlled access to one business.

Business Details

Configure the identity and tax information for each business account

Team Management

Invite colleagues without linking your owner accounts