Commissions
Commissions are for work where the final price depends on what the customer actually needs — illustrations, tattoo designs, custom development, and other bespoke creative or freelance work. Unlike a regular product, a commission is listed with a starting price and can be adjusted once you’ve discussed the details with the customer.Commissions are a product type, so they show up in your existing product catalog and on your PayRequest Page — no separate setup required.
Overview
Starting Price
The price you set is shown to customers as “From €X” — not a fixed, final amount
Commission Badge
Listings are automatically marked with a pink “Commission” badge on your storefront
Typical Turnaround
Optionally show customers how long the work usually takes
Capped Platform Fee
A flat 2% fee, capped at €25, applies to commission sales — regardless of your plan
How It Works
Set your starting price
Enter the Starting Price — the amount you’d typically charge for a simple version of the work. Customers will see this as “From €X”.
Add turnaround (optional)
On the Commission Details step (or tab, when editing), add a Typical turnaround note like “5-7 business days” so customers know what to expect.
Publish and share
The commission appears on your PayRequest Page with a pink “Commission” badge, the “From €X” price, and your turnaround note underneath.
Setting Up a Commission Product
Step 1: Create the Product
- Navigate to Products → New Product
- Select Commission as the product type
- Fill in the product details:
- Name: e.g., “Custom Character Illustration”
- Description: What’s included, your style, any usage rights
- Image: A sample of your work
Step 2: Set the Starting Price
The Starting Price field works like a normal price field, but it’s labeled differently and displayed differently to customers:| Where | What customers see |
|---|---|
| Storefront card | From €150 |
| Product detail page | From €150 next to the Commission badge |
| Checkout | The exact starting price, charged in full at purchase |
Step 3: Add Commission Details
On the Commission Details step when creating (or the Commission Details tab when editing an existing commission product):- A note explains that the price is shown as a starting price
- Typical turnaround (optional): free text like “5-7 business days” or “2-3 weeks”, shown under the price on your storefront and product page
The Capped Commission Fee
Regular PayRequest transactions use your plan’s fee (free plan: 2% per transaction, paid plans: 0%). Commission purchases work differently:| Sale type | Fee |
|---|---|
| Regular product, any plan | Your normal plan fee |
| Commission product purchase | 2%, capped at €25 — regardless of plan |
| Cart with a mix of commission and regular products | Your normal plan fee (the capped rate only applies when every item in the order is a commission) |
Customer Experience
On your PayRequest Page, a commission listing shows:- Commission badge — a pink badge distinguishing it from regular products
- “From €X” price — signals the price can change based on scope
- Typical turnaround — if you’ve set one, shown just below the price
- Standard checkout — customers pay the starting price like any other product
Use Cases
- Illustrators & artists: Character portraits, tattoo flash designs, book covers
- Developers: Custom integrations, one-off scripts, small feature builds
- Writers: Copywriting, ghostwriting, editing packages
- Musicians & voice actors: Custom tracks, jingles, voiceover work
- Photographers: Themed shoots, retouching packages
Best Practices
Price the Simple Version
Set your starting price for the simplest version of the work, not the average
Set Turnaround Expectations
Always fill in typical turnaround so customers know what they’re waiting for
Follow Up Fast
Reach out to scope the work as soon as a commission is purchased
Invoice for Extras
Use a separate invoice for anything beyond the starting price once scope is confirmed
FAQ
Can I offer a fixed-price commission with no variation?
Can I offer a fixed-price commission with no variation?
Yes — just treat the starting price as the final price and don’t invoice for anything extra.
What if a customer wants a custom quote before paying anything?
What if a customer wants a custom quote before paying anything?
Commissions charge the starting price at checkout. If you need to discuss scope and pricing before any payment happens, create a Quote instead and mark it as a commission to get the same capped 2%/€25 fee.
Does the capped fee apply to Stripe, Mollie, and PayPal?
Does the capped fee apply to Stripe, Mollie, and PayPal?
Yes — the 2%-capped-at-€25 fee applies the same way across all connected payment providers.
Can I limit how many commissions I take on at once?
Can I limit how many commissions I take on at once?
Not yet as a dedicated feature — for now, unpublish or archive the product once you’re at capacity.
Related Topics
Creating Products
Set up different product types
Booking Calendar
Sell time-based appointments and services
PayRequest Page
Your public storefront where commissions are listed
Setting Up Payment Providers
Connect Stripe, Mollie, or PayPal to accept commission payments