Product sales and recurring revenue describe different things. Sales describe qualifying paid orders. Recurring revenue estimates the monthly value of current subscriptions; it does not confirm that those future payments have been collected.
Understand the product sales figures
Product line sales include this product’s lines, rather than the full value of a basket containing other products. They are calculated before order-level adjustments and are not a net revenue, profit or payout figure.
Orders with recorded reversals are conservatively excluded from paid product sales. This can include an order with a partial refund: the summary does not guess which product received the refund. Failed or canceled orders and free product lines do not count as paid sales.
Understand recurring revenue per product
For subscriptions linked to the product, PayRequest calculates a monthly recurring revenue estimate from the recurring amount, quantity and billing interval. A subscription must be active, outside its trial and not paused. It is excluded once its effective cancellation date has arrived. A future cancellation date does not by itself exclude an otherwise qualifying active subscription before that date. The calculation multiplies the recurring amount by the quantity, then converts the billing interval to months. For example:
These examples explain the calculation; they are not PayRequest plan prices.
Daily and weekly intervals use average month lengths: 365/12 days or 52/12 weeks. A quarter represents three months and a year represents twelve months. Unsupported intervals, missing or invalid recurring amounts, and quantities below one are excluded.
Keep currencies separate
The summary groups sales and recurring revenue by their recorded currency. It does not convert different currencies into one total. For example, EUR 30 and USD 20 in estimated monthly revenue remain separate figures. If a recorded currency is unknown, it must not be assumed to be EUR or converted using an invented exchange rate.Know what the figures cannot tell you
- The recurring estimate is not a provider balance or payout forecast.
- It is not a history of the recurring payments already collected. Use Transaction Reports to inspect payments.
- Recorded product views do not establish a reliable purchase funnel. The product summary does not provide a conversion rate from those views.
- Missing statistics are different from measured zero sales. If data cannot be loaded, treat the figure as unavailable rather than assuming no sales or subscriptions exist.